Refund Policy

Refund Policy

Last Updated: January 29, 2026

Last Updated: January 29, 2026

Thank you for shopping at Desk Wellness.

Digital Products (Refund Policy)

Digital Products (Refund Policy)

Due to the nature of digital products, all sales of the 12-in-1 Desk Wellness Pack are final. Because our products are delivered instantly via digital download, we cannot offer refunds, returns, or exchanges once the purchase is complete and the file has been accessed.

Why No Refunds?

Why No Refunds?

Unlike physical goods, digital items cannot be "returned" to our inventory. By making a purchase, you acknowledge and agree that you will lose your right to a refund once the download process has started.

Exceptional Circumstances

Exceptional Circumstances

We want you to be 100% happy with your purchase. We will consider refund requests only in the following specific cases:

  • Duplicate Purchase: If you accidentally purchased the same product twice, we will gladly refund the second charge.

  • Technical Issues: If you have trouble downloading the file or if the file is corrupted, please contact us. If we cannot resolve the technical issue within 72 hours, a full refund will be issued.

How to Get Help

How to Get Help

If you have any questions or experience issues with your order, please reach out to us at: deskwellness.of@gmail.com